STEP-BY-STEP FIXES FOR WINDOWS PC
Windows systems are highly customizable, meaning they have the highest incidence of Error 995 due to software conflicts. Follow these steps in exact order:
Step 2.1: Clear Temporary AppData & Local Cache
Old configuration profiles can lock your client into an error loop.
1. Press the 'Windows Key + R' to open the Run dialogue box.
2. Type `%localappdata%` and press Enter.
3. Locate the 'Roblox' folder in the window that opens.
4. Select the folder and press Shift + Delete to permanently clear it. (Note: This will not delete your data; it forces the client to download fresh setup configurations).
Step 2.2: Flush DNS & Reset IP Stack
1. Type 'cmd' into your Windows Search bar, right-click on 'Command Prompt', and choose 'Run as Administrator'.
2. Execute the following commands one line at a time, pressing Enter after each:
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
netsh winsock reset
3. Restart your computer.
Step 2.3: Whitelist the Roblox Player App
1. Open the Start Menu, search for 'Windows Defender Firewall', and click it.
2. On the left pane, click 'Allow an app or feature through Windows Defender Firewall'.
3. Click 'Change settings' at the top right.
4. Look for 'Roblox Player' and check both the 'Private' and 'Public' boxes. If it isn't listed, click 'Allow another app...' and navigate to your fresh Roblox installation path.

Windows systems are highly customizable, meaning they have the highest incidence of Error 995 due to software conflicts. Follow these steps in exact order:Step 2.1: Clear Temporary AppData & Local Cache Old configuration profiles can lock your client into an error loop. 1. Press the 'Windows Key + R' to open the Run dialogue box. 2. Type `%localappdata%` and press Enter. 3. Locate the 'Roblox' folder in the window that opens. 4. Select the folder and press Shift + Delete to permanently clear it. (Note: This will not delete your data; it forces the client to download fresh setup configurations).
Step 2.2: Flush DNS & Reset IP Stack 1. Type 'cmd' into your Windows Search bar, right-click on 'Command Prompt', and choose 'Run as Administrator'. 2. Execute the following commands one line at a time, pressing Enter after each: ipconfig /flushdns ipconfig /registerdns ipconfig /release ipconfig /renew netsh winsock reset 3. Restart your computer.
Step 2.3: Whitelist the Roblox Player App 1. Open the Start Menu, search for 'Windows Defender Firewall', and click it. 2. On the left pane, click 'Allow an app or feature through Windows Defender Firewall'. 3. Click 'Change settings' at the top right. 4. Look for 'Roblox Player' and check both the 'Private' and 'Public' boxes. If it isn't listed, click 'Allow another app...' and navigate to your fresh Roblox installation path.
❓ Frequently Asked Questions
How long does this fix take?
Most users resolve Error 995 within 5-10 minutes following our step-by-step guide.
Will this work on my device?
Yes! This solution works on Windows, Mac, iOS, and Android devices running Roblox.
What if it doesn't work?
If our solution doesn't resolve your issue, try contacting Roblox Support with your specific error details.